Experience the Best at Hotel Saineel Residency

Hotel Saineel Residency, Juhu Lane, Andheri West, Mumbai

At Hotel Saineel Residency, we are committed to providing comfortable, affordable and secure accommodation with warm hospitality and modern amenities. To ensure a pleasant and hassle-free experience, guests are requested to review the following terms and hotel policies before making a reservation.

• Check-in: 12:00 PM (IST) — subject to hotel confirmation.
• Check-out: 11:00 AM (IST) the following day — subject to hotel confirmation.
• Room Categories: Deluxe Rooms and Super Deluxe Rooms.
• Room Tariffs: Applicable room rates and taxes will be displayed or communicated at the time of booking.
• Early check-in and late check-out are subject to room availability and may attract additional charges.
• Guests must vacate their rooms within the confirmed booking duration.
• Extensions are subject to availability and additional charges.
• Booking durations and applicable conditions will be confirmed during reservation.

The following cancellation terms are proposed and require confirmation by hotel management.

• Cancellations made 3 days or more before arrival will not incur cancellation charges.
• Cancellations made within 3 days of arrival may attract one-night room retention charges.
• Cancellations made within 48 hours of arrival will be charged one day's room rent.
• No-shows may attract applicable room retention charges.
• Booking modifications are subject to room availability and confirmation by hotel management.
• Refunds, where applicable, will be processed according to the original booking and payment conditions.
• Reservations made through third-party booking platforms may be governed by the cancellation and refund policies displayed during booking.

• Children below 8 years of age may stay complimentary when sharing an existing bed with their parents or guardians, subject to hotel confirmation.
• Extra bedding is subject to availability and applicable charges.
• Children must be accompanied and supervised by their parents or legal guardians.
• Room occupancy limits must be followed.

• All guests must present a valid government-issued photo identification document at check-in.
• Accepted documents may include Aadhaar Card, Driving Licence, Voter ID or Passport, subject to applicable hotel and legal requirements.
• Guest information must be provided accurately during registration.
• International guests must provide passports, visas and other documents required under applicable Indian laws.
• The hotel may decline check-in when mandatory identification or registration requirements are not fulfilled.

Hotel Saineel Residency respects the privacy, dignity and comfort of adult guests.

• Adult couples may be accommodated subject to the hotel's confirmed admission policy, valid identification and applicable laws.
• Both guests must be 18 years of age or older.
• Valid identification must be presented by each guest at check-in.
• All guests must comply with hotel registration, safety and security requirements.
• Guests are expected to respect the privacy and comfort of others.

Note: Guests are advised to confirm the hotel's couple-stay eligibility requirements before making a reservation.

Available Room Categories:

• Deluxe Rooms
• Super Deluxe Rooms

Listed Room Facilities:

• Air-Conditioned Rooms
• Complimentary Wi-Fi
• Intercom
• Bathroom Kit
• Parking Facility

Additional Charges:

• Extra Bed: ₹500, subject to availability and permitted occupancy.
• Applicable taxes will be charged as per prevailing regulations.
• Additional services not included in the room tariff will be billed separately.
• Room upgrades and extended stays may attract additional charges.
• Any special requests or additional facilities are subject to availability and hotel confirmation.

• Visitors may enter guest rooms only with prior approval from hotel management.
• Visitors may be requested to provide valid identification and complete the necessary registration formalities.
• Guests are encouraged to meet visitors in designated common areas, where available.
• Overnight visitors must be registered as staying guests and comply with room occupancy requirements.
• Additional occupancy charges may apply.
• Hotel management may restrict visitor access for security, safety or operational reasons.

• Guests are responsible for safeguarding their personal belongings, cash, jewellery, electronic devices and valuables.
• Guests are advised not to leave valuable items unattended.
• Hotel Saineel Residency will not be responsible for loss, theft or damage to personal belongings except where liability arises under applicable law.
• Any loss or security concern should be reported immediately to hotel staff.
• Guests are encouraged to secure their rooms when leaving the premises.

• Guests must maintain appropriate behaviour and respect hotel property, employees and fellow guests.
• Smoking is permitted only in designated areas, where available and legally permitted.
• Illegal activities, excessive noise, disturbances and damage to hotel property are strictly prohibited.
• Guests may be charged for damage to hotel property caused during their stay.
• Room occupancy must remain within the permitted limit.
• Complimentary facilities are provided according to availability and the selected room category.
• Parking facilities are subject to availability and applicable hotel regulations.
• Guests must comply with all applicable safety, security and hotel rules.
• Hotel management may request guests to maintain appropriate noise levels to ensure a peaceful environment.
• The use of hotel premises for unlawful activities is strictly prohibited.

• Guests are requested to cooperate with housekeeping staff to maintain cleanliness and hygiene.
• Routine housekeeping services are provided according to hotel operating procedures.
• Guests should report any maintenance issues or damaged facilities to reception.
• Hotel property, including linen, towels, furniture and electronic equipment, must be handled responsibly.
• Additional cleaning or replacement charges may apply in cases of excessive damage or misuse.

Hotel Saineel Residency reserves the right of admission and may refuse or discontinue accommodation in accordance with applicable laws, hotel policies and safety requirements.

Hotel management may take appropriate action in cases involving:

• Misconduct or abusive behaviour.
• Failure to provide legally required identification.
• Violation of hotel safety and security regulations.
• Damage to hotel property.
• Activities that disturb or endanger other guests.

All admission decisions will be made in accordance with applicable laws and regulations.

• Online reservations are subject to room availability and successful booking confirmation.
• Guests must provide accurate personal and contact information when making reservations.
• Room tariffs, taxes and additional charges will be communicated during booking.
• A booking is considered confirmed only after the applicable reservation process is completed and confirmation is issued.
• Reservations made through the hotel's booking engine or third-party travel platforms may be subject to additional platform-specific terms.
• Guests should review booking details, cancellation conditions and payment requirements before confirming their reservation.

For reservations, cancellations, booking modifications, room enquiries or clarification of hotel policies, please contact:

Hotel Saineel Residency

1st Floor, Nasar Bldg,
Opp. Pritam Honda Showroom,
Juhu Lane, Andheri West,
Mumbai, Maharashtra – 400058.

Phone: +91 99670 94531 | +91 97673 02000

Website: https://hotelsaineelresidency.com/

Online Booking: Available through the official hotel website.

By making a reservation or staying at Hotel Saineel Residency, Juhu Lane, Andheri West, Mumbai, guests acknowledge and agree to the applicable booking terms and confirmed hotel policies.

Hotel management may update these policies from time to time in accordance with operational requirements and applicable laws. Any material conditions affecting a confirmed booking will be governed by the terms communicated at the time of reservation, subject to applicable law.

HOTEL SAINEEL RESIDENCY

Affordable Comfort • Exceptional Hospitality

 Hotel Saineel Residency – Juhu Lane, Andheri West, Mumbai

At Hotel Saineel Residency, we are committed to providing a smooth, transparent and guest-friendly reservation experience. This policy applies to bookings made through our official website, telephone, WhatsApp or authorised booking partners.

By confirming a reservation with Hotel Saineel Residency, guests acknowledge and agree to the applicable cancellation, refund and reservation terms outlined below.

Applicable for bookings of 1–2 rooms.

Guests may cancel their reservation up to 48 hours before the scheduled check-in time without any cancellation charges.

Cancellations made within 48 hours of the scheduled check-in time will incur one night's room charge, including applicable taxes.

If a guest fails to arrive on the scheduled check-in date without prior cancellation:

• The reservation will be treated as a No-Show.
• One night's room charge will be deducted from the booking amount.
• Remaining booked nights may be released by Hotel Saineel Residency.
• Any eligible balance will be refunded according to the applicable refund conditions.

Guests checking out earlier than their confirmed departure date may incur one-night retention charges, unless otherwise approved by hotel management.

Applicable to Deluxe Rooms and Super Deluxe Rooms.

Hotel Saineel Residency offers comfortable accommodation with modern amenities and convenient booking options.

• Cancellation requests must be submitted within the applicable cancellation period.
• Refund eligibility depends on the cancellation conditions communicated at the time of reservation.
• Once a guest has checked in, charges for the confirmed stay duration will generally apply.
• Unused portions of a booked stay are not automatically eligible for partial refunds.
• Extensions are subject to room availability and additional charges.
• Early check-in and late check-out requests are subject to hotel approval and availability.

Applicable for bookings of 3 rooms or more.

Full cancellation made 15 days or more before arrival – No cancellation charges applicable.

Cancellations made 7–14 days before arrival will attract a charge of 50% of the total booking value.

Cancellations made less than 7 days before arrival will incur 100% of the booking amount.

Any reduction in the number of confirmed rooms within 7 days of arrival will be considered a partial cancellation and charged accordingly.

Failure of a group to arrive without prior notice will result in 100% retention of the booking amount, subject to applicable laws.

Eligible refunds will generally be processed within 7–10 working days from the date the cancellation is confirmed.

Actual credit timelines may vary depending on the bank, payment gateway or payment provider.

Refunds will normally be issued through the original payment method, unless otherwise agreed upon.

Applicable bank charges, transaction fees or payment gateway charges may be deducted from the refundable amount, where permitted by law and disclosed in the applicable booking terms.

Reservations made through third-party platforms such as MakeMyTrip, Goibibo, Booking.com, Agoda or other authorised travel partners must generally be cancelled through the respective booking platform.

Cancellation charges, refunds and processing timelines will be governed by the terms applicable to the confirmed reservation.

Guests are advised to review the cancellation and refund conditions displayed on the respective booking platform before confirming their reservation.

• Changes to booking dates, room categories, number of rooms, stay duration or guest details are subject to availability.
• Room tariffs may vary depending on revised dates, room category, occupancy and availability.
• Amendment requests must be submitted through the official reservation contact numbers or booking channel of Hotel Saineel Residency.
• Changes to confirmed reservations require approval from hotel management.
• Additional charges may apply for room upgrades, extended stays or revised booking arrangements.
• Booking amendments requested through third-party platforms may be subject to the respective platform's terms.

During festivals, public holidays, weekends, special events and high-demand periods, different cancellation or refund conditions may apply.

These periods may include major festivals, year-end celebrations, local events and other dates with increased accommodation demand.

Guests will be informed of any special booking conditions at the time of reservation or booking confirmation.

Special booking terms, where applicable, will take precedence over standard cancellation conditions when clearly communicated and accepted during booking, subject to applicable laws.

Hotel Saineel Residency shall not be held responsible for cancellations, delays or disruptions caused by circumstances beyond its reasonable control, to the extent permitted by applicable law, including:

• Natural disasters
• Government restrictions or official orders
• Public emergencies
• Strikes or civil disturbances
• Transportation disruptions
• Other unforeseen circumstances beyond reasonable control

In such situations, Hotel Saineel Residency may offer reservation modifications, rescheduling or suitable alternatives, subject to availability, management approval and applicable laws.

Refund eligibility in such circumstances will be assessed according to the applicable booking conditions and legal requirements.

Hotel Saineel Residency reserves the right to modify, revise or update this Refund & Cancellation Policy when necessary.

Any revised policy will be published on the official hotel website.

The cancellation and refund conditions communicated and accepted at the time of reservation will govern the respective booking, subject to applicable laws.

Changes to this policy will not automatically alter the terms of previously confirmed reservations.

• All reservations are subject to room availability and confirmation by the hotel or authorised booking provider.
• Guests should retain their booking confirmation details for future reference.
• Cancellation requests should include the guest's name, booking reference, arrival date and registered contact details.
• A cancellation will be considered confirmed only after acknowledgement from the hotel or applicable booking provider.
• Refunds, where eligible, will be calculated according to the confirmed booking terms.
• Guests are encouraged to contact the hotel directly for clarification before cancelling or modifying their reservations.

HOTEL SAINEEL RESIDENCY

📍 Address:

1st Floor, Nasar Bldg,
Opp. Pritam Honda Showroom,
Juhu Lane, Andheri West,
Mumbai, Maharashtra – 400058.

📞 Call / WhatsApp:

+91 99670 94531
+91 97673 02000

🌐 Official Website:

https://hotelsaineelresidency.com/

Online Reservations: Available through the official hotel website.

By making a reservation at Hotel Saineel Residency, Juhu Lane, Andheri West, Mumbai, guests acknowledge and agree to the applicable booking, cancellation and refund terms.

HOTEL SAINEEL RESIDENCY

Affordable Comfort • Exceptional Hospitality

HOTEL SAINEEL RESIDENCY – Juhu Lane, Andheri West, Mumbai

Affordable Comfort • Exceptional Hospitality

Hotel Saineel Residency (“we”, “us”, or “our”) values your privacy and is committed to protecting the personal information of our guests, website visitors and customers.

This Privacy Policy explains how we collect, use, disclose, store and safeguard your information when you interact with us through our official website, online booking platforms, social media, WhatsApp, telephone or during your stay (collectively referred to as the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

We may collect personal information that identifies you directly or indirectly and is reasonably necessary to provide accommodation, reservations and related hospitality services.

Examples include:

• Full name
• Residential address
• Mobile number
• Email address, where provided
• Booking and reservation details
• Check-in and check-out information

Purpose:

• Process room reservations and bookings
• Respond to enquiries and support requests
• Send booking confirmations, invoices and important updates
• Communicate with guests before, during and after their stay
• Improve our services and overall guest experience

We may request valid government-issued photo identification, such as an Aadhaar Card, Passport, Driving Licence, Voter ID or other accepted identification documents, where applicable.

This information may be used to:

• Verify guest identity
• Complete check-in formalities
• Maintain legally required guest records
• Ensure guest safety and security
• Comply with applicable legal and regulatory requirements

Identification information will be collected and handled in accordance with applicable laws. Where identity verification can be completed without retaining a full document copy or identification number, we may limit the information retained.

When you book a room at Hotel Saineel Residency, we may collect:

• Selected room category: Deluxe Room or Super Deluxe Room
• Booking dates and stay duration
• Check-in and check-out details
• Number of guests
• Special requests and guest preferences
• Reservation amendments and cancellation information
• Billing and payment details

This information helps us manage reservations, provide accommodation and deliver a comfortable guest experience.

We may collect payment and billing information necessary to process reservations, accommodation charges and additional services.

Where online or electronic payments are available, transactions may be processed through authorised third-party payment gateways or financial service providers.

Such providers handle payment information according to their respective terms and privacy policies.

When you visit our website, certain technical information may be collected, including:

• IP address
• Device information
• Browser type
• Operating system
• Pages visited
• Website usage and navigation information
• Date and time of website access

This information may be used to maintain website functionality, analyse visitor behaviour, improve website performance and enhance the user experience.

Our website may use cookies and similar technologies to:

• Remember user preferences
• Understand website usage
• Analyse website traffic
• Improve website functionality
• Enhance browsing performance
• Support relevant website features

Users may manage or disable cookies through their browser settings.

Disabling certain cookies may affect the functionality of some website features.

Where required by applicable law, we will obtain consent before using non-essential cookies.

Information collected by Hotel Saineel Residency may be used to:

• Process and manage room reservations
• Provide accommodation and guest services
• Complete check-in and check-out procedures
• Manage confirmed room bookings and stay durations
• Communicate regarding reservations, enquiries, amendments or cancellations
• Process payments and applicable refunds
• Provide requested hotel services and amenities
• Improve service quality and guest satisfaction
• Maintain hotel safety and security
• Prevent misuse, fraudulent activities and unauthorised access
• Maintain business, billing and accounting records
• Respond to guest complaints and support requests
• Comply with applicable legal and regulatory obligations

Promotional communications will be sent in accordance with applicable consent and communication requirements.

Where reasonably necessary, we may share relevant personal information with:

• Authorised booking partners and Online Travel Agencies (OTAs)
• Payment gateways and financial service providers
• Website hosting and technology service providers
• Reservation management and communication service providers
• Other authorised service providers assisting with hotel operations
• Government, law-enforcement or regulatory authorities when required by applicable law

We aim to limit such sharing to information reasonably necessary for the relevant purpose.

Hotel Saineel Residency does not sell or rent guests' personal information to third parties for commercial purposes.

We take reasonable technical, administrative and physical security measures to protect personal information against:

• Unauthorised access
• Loss or theft
• Misuse
• Unauthorised alteration
• Accidental disclosure
• Unlawful processing

Access to guest information is limited to authorised personnel and service providers where reasonably necessary.

However, no electronic transmission or data-storage system can be guaranteed to be completely secure.

At Hotel Saineel Residency, we respect the privacy and confidentiality of our guests.

Guest information, reservation details and identification records are handled for legitimate hotel operations and applicable legal requirements.

We do not disclose guest stay information to unauthorised individuals, except where disclosure is required or permitted by law.

Guest accommodation services are provided with due regard for individual privacy, safety, confidentiality and applicable hotel regulations.

Our website or digital communications may contain links to third-party websites and services, including:

• Online booking platforms
• Payment gateways
• Google Maps
• Social media platforms
• WhatsApp
• Other authorised travel and hospitality partners

These platforms operate under their own terms and privacy policies.

Hotel Saineel Residency is not responsible for the privacy practices, security or content of independently operated third-party websites and services.

Guests are encouraged to review the applicable privacy policies before sharing personal information with external platforms.

We retain personal information only for as long as reasonably necessary to:

• Complete reservations and provide guest services
• Maintain required guest registration records
• Process payments, invoices and refunds
• Resolve enquiries, complaints or disputes
• Maintain legitimate business and transaction records
• Meet accounting, taxation, legal and regulatory requirements

Personal information may be securely deleted, anonymised or otherwise handled appropriately when it is no longer required, subject to applicable laws.

Subject to applicable laws and requirements, guests and website visitors may contact us to:

• Request access to personal information held about them
• Request correction of inaccurate or incomplete information
• Request deletion of eligible personal information
• Withdraw consent where processing is based on consent
• Opt out of promotional or marketing communications
• Raise concerns regarding the handling of personal information

Some information may need to be retained where required for legal, regulatory, security, accounting or other lawful purposes.

Requests may be submitted through our official contact numbers or other designated communication channels.

Bookings and check-in procedures involving minors must comply with Hotel Saineel Residency's hotel policies and applicable laws.

Where information relating to a minor is required for accommodation, it may be collected from or with the involvement of a parent, legal guardian or responsible accompanying adult, as applicable.

We take reasonable steps to protect the privacy of minors and process their information only where necessary and legally permitted.

Guests may contact Hotel Saineel Residency through WhatsApp, where available, or telephone for:

• Room availability enquiries
• Booking confirmations
• Reservation amendments
• Check-in and check-out assistance
• Cancellation and refund enquiries
• General guest support

Information shared through these communication channels may be used to respond to requests and maintain relevant reservation records.

Communications made through third-party messaging services are also subject to the respective service provider's privacy practices.

Hotel Saineel Residency reserves the right to revise or update this Privacy Policy when necessary to reflect changes in:

• Hotel services and facilities
• Reservation and booking procedures
• Website functionality
• Operational practices
• Legal and regulatory requirements
• Data protection practices

The latest version of this Privacy Policy will be made available through our official website or other appropriate communication channels.

For questions, concerns or requests relating to this Privacy Policy or the handling of personal information, please contact us.

HOTEL SAINEEL RESIDENCY

📍 Address:

1st Floor, Nasar Bldg,
Opp. Pritam Honda Showroom,
Juhu Lane, Andheri West,
Mumbai, Maharashtra – 400058, India.

📞 Contact Numbers:

+91 99670 94531
+91 97673 02000

🌐 Official Website:

https://hotelsaineelresidency.com/

Online Reservations: Available through the official hotel website.

Your privacy and trust are important to us. At Hotel Saineel Residency, we are committed to providing a comfortable, welcoming and secure guest experience while respecting your personal information.

HOTEL SAINEEL RESIDENCY

Affordable Comfort • Exceptional Hospitality

Your Comfort, Our Priority.